Customer Service Associate (CSA)

Category : Operations

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Duration : 45 Days

Starting from 08th June, 2020
Starting from 05th June, 2020 - In Kerala

Upon successfully completing this course, the participant will:

  • Have an in-depth knowledge of the Customer Service.
  • Gain working knowledge of the various sub-disciplines of Customer Service.
  • Acquire the skill set to independently work in any of the niche areas Customer Service.

We extend 100% placement assistance to all the participants

  • Introduction to passenger services and regulatory bodies
  • Follow safety & security procedures and human factors in aviation
  • Passengers check-in, travel documents and ticketing
  • Passenger boarding & passenger baggage
  • Manage passengers complaints at the airport
  • How to deal with incidents, accidents & emergencies in the aviation security environment
  • Work effectively in the TEAM
  • Employability & entrepreneurship kills

We extend 100% placement assistance to all the participants

  • Female and Male
  • Age: 18 to 26 years
  • Qualification : 10+2 and Graduates
  • Graduate and above (in any discipline) from a recognized university
  • Good communication skills

We extend 100% placement assistance to all the participants

  • 10+2 and above with excellent Communication Skill

We extend 100% placement assistance to all the participants

  • 45 Days

We extend 100% placement assistance to all the participants

  • Classroom

We extend 100% placement assistance to all the participants

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