Customer Service Associate (CSA)

Category : Operations

Duration : 45 Days

Starting from 08th June, 2020

Starting from 05th June, 2020 - In Kerala

Upon successfully completing this course, the participant will:

Have an in-depth knowledge of the Customer Service.
Gain working knowledge of the various sub-disciplines of Customer Service.
Acquire the skill set to independently work in any of the niche areas Customer Service.

We extend 100% placement assistance to all the participants

Introduction to passenger services and regulatory bodies
Follow safety & security procedures and human factors in aviation
Passengers check-in, travel documents and ticketing
Passenger boarding & passenger baggage
Manage passengers complaints at the airport
How to deal with incidents, accidents & emergencies in the aviation security environment
Work effectively in the TEAM
Employability & entrepreneurship kills

We extend 100% placement assistance to all the participants

We extend 100% placement assistance to all the participants

We extend 100% placement assistance to all the participants

We extend 100% placement assistance to all the participants

We extend 100% placement assistance to all the participants

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