This certification verifies that customer service professionals are knowledgeable in the skills and techniques required to provide exceptional customer service and support in both support center and call center environments. It ensures they understand how to assess customer needs while exceeding their expectations.
CSA Course at Hyderabad will enable students to get skills in Customer Service centric approach during passenger handling process and know about the Cargo operations process.
This covers Two Modules:
Customer Service Agent Module
Cargo Operations Module
Virtual Mode &
Classroom Training Mode
Any Graduate with Good Communication Skills
Age less than 27 Years of age
Newly joined Airport/Airline/Air Cargo Staff
Rs. 35000+ 18% GST = Rs. 41300/-
3 Weeks (2 Weeks CSA Module + 1 Week Cargo Operations Module)
