This certification verifies that customer service professionals are knowledgeable in the skills and techniques required to provide exceptional customer service and support in both support center and call center environments. It ensures that they understand how to assess customer needs while exceeding their expectations.
CCSE Course at Hyderabad will enable students to get skills in Customer Service during passenger handling process and know about the cargo operations process.
This covers Two Modules:
Customer Service Agent Module
Cargo Operations Module
Virtual Mode
Classroom Training Mode
Any graduate with good communication skills
Age less than 27 years
Newly joined Airport/Airline/Air Cargo Staff
Rs. 29,500/- (inclusive of GST)
| CCSE with Industry Partner – AirIndia SATS |
30 days pf Classroom Training & 10 days of Airport Familiarization |
|
|
| CCSE with Industry Partner – CELEBI |
30 days of Classroom Training |
|
|
| CCSE with Placement Assistance |
30 days of Classroom Training |
|
|
