This certification verifies that customer service professionals are knowledgeable in the skills and techniques required to provide exceptional customer service and support in both support center and call center environments. It ensures that they understand how to assess customer needs while exceeding their expectations.
CSA Course at Hyderabad will enable students to get skills in Customer Service during passenger handling process and know about the cargo operations process.
This covers Two Modules:
Customer Service Agent Module
Cargo Operations Module
Virtual Mode
Classroom Training Mode
Any graduate with good communication skills
Age less than 27 years
Newly joined Airport/Airline/Air Cargo Staff
Rs. 35000+ 18% GST = Rs. 41300/-
3 Weeks (2 Weeks CSA Module + 1 Week Cargo Operations Module)
