GMRAA
GMRAA course

Customer Service Associate – Kerala

This certification verifies that customer service professionals are knowledgeable in the skills and techniques required to provide exceptional customer service and support in both support center and call center environments. It ensures that they understand how to assess customer needs while exceeding their expectations.

  • Well-Rounded Training with Long-Term Goals.
  • Prepare students for industry-standard interviews with mock interviews and grooming standards.
  • 100% Placement Assistance will be provided after completion of the course
  • Payment Options: NEFT
  • Introduction to passenger services and regulatory bodies
  • Follow safety & security procedures and human factors in aviation
  • Passengers check-in, travel documents, and ticketing
  • Passenger boarding & passenger baggage
  • Manage passengers’ complaints at the airport
  • How to deal with incidents, accidents & emergencies in the aviation security environment
  • Work effectively in the team
  • Employability & entrepreneurship skill
Live Instructor-led Classroom Training Programme
10+2 and above with excellent communication skills
ANY GRADUATES (UP TO 27 YEARS)
Rs. 59,000/-
45 Days

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Application for
Customer Service Associate – Kerala

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